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Product Warranty

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Return within 7 days

Warranty terms

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    product in case of problem Must send the device back within 7 days to replace the new device.
    After 7 days, symptomatic repair service In the event that it does not fall, breaks, electric shock, surges, burns, hits the water. No service charge
    In the event that the machine is sent for repair, the company has a service for the customer to find a backup computer, and then the company will pull the database of the same computer into the backup machine and provide the software to use temporarily until the main machine is repaired and send it back to the customer if the customer sends the machine back. The company will be able to determine what caused it. Because every machine the company has passed the QC test before going to install.

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Warranty for school installation

Warranty terms

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Use a backup device instead of a machine.
with problems and send the problematic device back

 

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In case of wrong top-up
software error online service

 

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Every end of the second semester, the company will enter
To get the machine to be repaired for use in the next year.

 

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The company monitors the system for the first time.
 

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Other services can send message
Help in this line : @myhost_service every day

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Warranty for the machine and the school repair and claim card.

Warranty terms

  • In case of cancellation of the contract, the device will be sent back to the company in a ready-to-use condition within 7 days
  • In the case of electric shock, power surge, falling apart, being hit by water, broken board Set the repair back to be ready to use as before with a service fee according to the actual repair.
  • The contract states that only the card is sold out. The company reserves the right to refund the card fee. in any case
  • There is a problem with the card by the card system itself. Report a claim within 7 days
  • The above machines and equipment are the property of the Company. In the case of non-return within the specified period, the customer agrees to pay for the actual product.
  • In the event that the device has a problem and the customer does not wish to repair it, return it to its original condition, the company immediately refrains from sending all spare devices for use.
  • The company monitors the system for the first time.
  • Every end of the second semester, the company will come to pick up the machine for maintenance for use in the next year.
  • In case of breach of payment terms, the company reserves the right to cancel the system by referring to the document. immediately
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Warranty

Warranty terms

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Products to be replaced or sent for repair must have a MYHOST warranty sticker only, which every product must have a Barcode / Serial No. (Machine Number) installed on the product in perfect condition. with complete equipment attached to the machine
 
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The company reserves the right not to exchange, return or repair products that are not within the warranty period.
- Software 2-year warranty, free update for life.
- Hardware Computer POS 1 year warranty
- Free gift, printer scanner drawer, 6 month warranty

 
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In the case of damaged products within 7 days from the date of purchase, the company Will change the device immediately if it is past that date, in any case, the company will repair according to the symptoms and charge separately
 
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The company will take care of the usage for 2 years, free only for online warranty only. In the case of Onsite Service, there will be a service fee according to the specified distance starting at 1,500.- per time. Overnight, it will be charged with accommodation and food expenses.
 
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Damaged or damaged products can be repaired according to the symptoms for 1-2 weeks only. Before the repair, transfer the repair cost within 3 days in case of following the conditions The company sends the machine back and collects the destination freight.
 
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The product is sent for repair in case of sending it without informing the transport number. The transport company, the date of delivery, if it is lost on the way, is not the responsibility of the  Company
 
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In case of requesting additional requirements, the company determines a fee for spending according to the difficulty of the topic.
 
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In case of reinstalling Windows, there will be a separate fee.
 
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In case of virus infection, there is a Register License fee of 3,500 per 1 license. 
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non-guaranteed conditions

non-guaranteed conditions

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Damage caused by force majeure or an accident or any one who intentionally damages the device
 
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In the event that the customer changes the hardware or moves the software to a new machine Without notifying the company and causing the software to be lost, think of the license as a new machine immediately

 
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In the event that the machine is damaged, the purchaser has to remove, replace, repair by himself, this is the termination of the warranty.
 
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In the case of installing Windows and updating Windows by yourself without notifying the company Before including symptoms of virus infection of the machine, the product will be considered out of warranty immediately.
 
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Network system downtime is not guaranteed under any circumstances.
 
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Electric shock, surge, falls, falls, ruptures, voids insurance immediately.
 
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Software is lost, unable to recover lost files or databases. Not guaranteed under any circumstances. Charge for a new license immediately
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In the case of selling the device to another person who does not have a registered license according to the original database
 
Kitchen printer and network system if there is a system error caused by changing IP Address and Router without notifying the company before changing The company will not be responsible for any
 
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Want to write Requirements in addition to existing functions.