Products to be replaced or sent for repair must have a MYHOST warranty sticker only, which every product must have a Barcode / Serial No. (Machine Number) installed on the product in perfect condition. with complete equipment attached to the machine
The company reserves the right not to exchange, return or repair products that are not within the warranty period.
- Software 2-year warranty, free update for life.
- Hardware Computer POS 1 year warranty
- Free gift, printer scanner drawer, 6 month warranty
In the case of damaged products within 7 days from the date of purchase, the company Will change the device immediately if it is past that date, in any case, the company will repair according to the symptoms and charge separately
The company will take care of the usage for 2 years, free only for online warranty only. In the case of Onsite Service, there will be a service fee according to the specified distance starting at 1,500.- per time. Overnight, it will be charged with accommodation and food expenses.
Damaged or damaged products can be repaired according to the symptoms for 1-2 weeks only. Before the repair, transfer the repair cost within 3 days in case of following the conditions The company sends the machine back and collects the destination freight.
The product is sent for repair in case of sending it without informing the transport number. The transport company, the date of delivery, if it is lost on the way, is not the responsibility of the Company
In case of requesting additional requirements, the company determines a fee for spending according to the difficulty of the topic.
In case of reinstalling Windows, there will be a separate fee.
In case of virus infection, there is a Register License fee of 3,500 per 1 license.